Terms of service

Terms of Service – WaterTankSmart.com

Welcome to Water Tank Smart!
By visiting or purchasing from our website www.watertanksmart.com, you agree to the following terms and conditions. Please read them carefully before using our site or making a purchase.

1. General Information

Water Tank Smart operates as an online store specializing in high-quality water storage tanks. Throughout the site, the terms “we”, “us”, and “our” refer to Water Tank Smart.

By accessing our website or purchasing a product, you agree to be bound by these Terms of Service, as well as our Return & Refund Policy and Privacy Policy.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site following any changes means you accept the revised terms.

2. Products and Availability

We make every effort to display product information, images, and specifications accurately. However:

Colors, dimensions, or features may vary slightly from the actual product.
All products are subject to availability.
We reserve the right to discontinue any product at any time.

Prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.

3. Orders and Payment

When you place an order, you agree to provide accurate and complete information.
We reserve the right to:

Cancel or refuse any order for any reason (e.g., stock unavailability, pricing errors, or suspicious transactions).
Contact you via email or phone for order confirmation.

Accepted payment methods will be listed at checkout. All payments must be made in PKR.

4. Shipping and Delivery

We currently deliver within Lahore only.
Delivery times may vary depending on product availability and location. We are not responsible for delays caused by courier services, weather, or unforeseen circumstances.

Customers are responsible for providing correct delivery addresses and contact information. Orders delivered to incorrect addresses due to customer error will not be eligible for free replacements.

5. Returns, Refunds, and Warranties

Our Return & Refund Policy applies to all purchases.

Damaged or defective products can be returned or replaced within 14 days of delivery.
Heavy-duty tanks carry a 10-year manufacturer warranty.
Medium tanks carry a 5-year manufacturer warranty.

Warranty claims are handled directly by the manufacturer and are subject to their inspection and terms.

6. Use of Website

You agree not to misuse this website or its content. Prohibited activities include:

Attempting to hack or compromise the website’s security.
Using the site for fraudulent or illegal purposes.
Copying or redistributing content without permission.

We reserve the right to suspend or terminate access to users who violate these terms.

7. Limitation of Liability

Water Tank Smart is not responsible for:

Any direct or indirect damages arising from product misuse, installation errors, or third-party actions.
Website downtime, technical issues, or data loss.

Our liability in any case will not exceed the amount you paid for the product.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan.
Any disputes will be subject to the exclusive jurisdiction of the courts in Pakistan.